Design Leadership. Strategy & User Research. UX & Product Design
hero-travel-card_char2.png

Equals

Business Expenses dashboard

Business Expenses dashboard

 

Equals Go Travel Card app walkthrough


 

Overview

Equals (FairFX) is a financial service company that out grew its startup origins. As part of a rebrand and product transformation, I led the UX / UI design and user research across Banking, Travel Money, International Payments and Business Expenses product areas. This included associated web and native apps and marketing sites serving both consumers and business.

role

Head Of Design & Research

Company

 

Equals (FairFX)

period

2017 - 2019

 
 

Process

discovery

 
 

Along my time in Equals I directed a strategic research initiative to identify target audiences and product opportunities within four product areas - banking, holiday money, business expenses, SMEs financial operation

 
 

Design

 
 

A key part of my tenure was working closely with the CPO to develop the company’s product vision and strategy. I explored, designed and brought to life new product concepts, chief among them is a financial operation platform for small / medium businesses (SMEs) that unified the companies products into a seamless experience.

 
 

Animatic scenario bringing to life Equals product vision

 
 
 

On a later phase I delivered UX designs for a multi currency travel card and instant business loans products and developed together with UI designers a design system as part of a transformation that saw the company rebrand from FairFX to Equals,

 
 

UI mockup - business expenses proposition

UI mockup - business expenses proposition

 
 

User flow - card order flow in web app mobile state